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Find My ClaimContractor LoginLast Updated: September 2, 2021
Accuserve Solutions, Inc. and its affiliated companies, including Code Blue, LLC, Code Blue 360, LLC, FV Holdings, LLC dba MadSky Managed Repair Program, Accuwin, LLC, and DK Construction, LLC (collectively, the “Company”,” “we,” “our,” or “us”) take your privacy seriously. We want you to know how we collect, use, share, and protect your Personal Information. Specific to California residents, we want you to know about the rights of California Consumers under California law.
This Privacy Policy addresses the following topics:
The section of this policy entitled, “Our Collection, Use and Disclosure of Personal Information”, serves as your notice at collection when we collect personal information about you online. For California Consumers, this serves as notice at collection as required by California law.
What Is Personal Information?
“Personal Information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or household.
Whose Personal Information Is Covered By This Policy?
This Privacy Policy applies to the Personal Information of our consumers, including residents of the State of California in their capacity as consumers (“California Consumers”).
What Personal Information Does This Privacy Policy Cover?
This Privacy Policy applies to all Personal Information of Consumers and California Consumers that we collect online through Consumers’ visits to our website, and (b) use of our services that references this Privacy Policy (collectively, the “Services”).
Whose Personal Information Is Not Covered By This Privacy Policy?
For purposes of this Privacy Policy, “Personal Information” does not include the personal information of consumers or California residents who are:
This section of the Privacy Policy describes, for the 12 months preceding the date last updated, above, (a) the categories of Personal Information we have collected about you, (b) the sources of that Personal Information, (c) the business and commercial purposes for use, and (d) the categories of third party recipients of your Personal Information. Unless we inform you otherwise, this section also serves as our “notice at collection” by informing you of your Personal Information to be collected in the future and the purposes for its use.
Categories Of Personal Information Collected
In the last 12 months, the Company collected the following categories of Personal Information about Consumers and California Consumers.
Sources Of Personal Information and Purposes For Using Personal Information
In the last 12 months, the Company collected the categories of Personal Information listed above from the following sources and used those categories of Personal Information for the following purposes:
Disclosure Of Personal Information To Third Parties
In the last 12 months, the Company disclosed the following categories of Personal Information about Consumers and California Consumers to the following categories of third parties for a business or commercial purpose:
No Sale Of Personal Information
The Company does not and will not sell Consumers’, including California Consumers’, Personal Information.
a) Right to Know
As California consumers, California Consumers have the right to submit a verifiable request to know:
b) Right to Delete
California Consumers have the right to submit a verifiable request for deletion of their Personal Information that the Company has collected from the California Consumer.
c) Right to Opt Out of Sale of Personal Information
California Consumers have a right to opt-out of the sale of the Personal Information. However, as stated above, the Company does not and will not sell Personal Information.
a) Making Requests
The Company will respond to requests in accordance with applicable law if it can verify the identity of the individual submitting the request. California Consumers can exercise their rights in the following ways:
b) Requests By Authorized Agents
You can have an authorized agent submit a CCPA request to us on your behalf by (a) providing us with a written authorization signed by you that designates the agent as your authorized agent for purposes of a CCPA request; (b) verifying your identity directly with us; and (c) directly confirming with us that the agent is authorized to submit the request.
c) How We Will Verify Your Requests
To prevent anyone other than you, or your authorized agent, from exercising the right to know or the right to delete with respect to your personal information, we follow procedures to verify your, or your agent’s, identity. This process seeks to confirm that the person making a request is the person about whom we have collected personal information or that person’s authorized agent. The verification process involves matching data points that you provide with your request against information about you we already have in our records and that we have determined to be reliable for purposes of verifying your identity. We will use information you provide in your completed request form to verify your identity, and we may request additional information if necessary to complete the verification process.
a) Your Right to Information About Disclosures of Personal Information for Direct Marketing Purposes
California Consumers have the right not to be subject to discriminatory treatment by the Company for exercising their privacy rights under California Consumer Privacy Act, and the Company will not discriminate on that basis. However, the Company may charge a California Consumers a different price or rate or provide a different level or quality of goods or services if the difference is reasonably related to the value provided to the California Consumers by the California Consumer’s Personal Information. If the Company does so, it will provide California Consumers with any legally required notice.
b) Your Right to Information About Disclosures of Personal Information for Direct Marketing Purposes
Under California law, California Consumers can request information from us whether we have disclosed Personal Information to any third parties for the third parties' direct marketing purposes. We will not sell your Personal Information to, or share it with, third-party companies for their direct marketing purposes without your consent. California Consumers desiring to request further information about our compliance with these laws or who have questions or concerns about our privacy practices and policies are welcome to contact us using the contact information below.
c) Your ‘Do Not Track’ Browser Setting
The site does not collect personally identifiable information about your online activities over time and across third-party websites or online services. We do not currently respond to web browser “do not track” (DNT) signals or other mechanisms that indicate your preference for not having information collected over time and across different web sites following your visit to one of our sites. DNT is a preference you can set in your browser’s settings to let the websites you visit, including the site, know that you do not want the sites collecting your personally identifiable information. If we do so in the future, we will describe how we do so in this Privacy Policy. You can also visit https://allaboutdnt.com/ to learn more.
We do not provide links to third party websites operated by organizations not affiliated with the Company. We encourage you to read the privacy policy of each and every website that you visit. This Privacy Policy applies solely to information collected by the Company through the Services.
We respect the privacy of children. Our Services are not designed to attract an audience younger than sixteen (16), and we do not knowingly collect Personal Information from children under sixteen (16). If you are under the age of sixteen (16), you are not permitted to use our Services and should not send any information about yourself to us through the Services. Please contact us using the contact details below if you believe we may have collected information from your child under the age of sixteen (16), and we will work to delete it.
If we change this Privacy Policy, we will post those changes on this page and update this Privacy Policy modification date above. If we materially change this Privacy Policy in a way that affects how we use or disclose your personal data, we will provide a prominent notice of such changes and the effective date of the changes before making them.
For questions or concerns about the Company’s privacy policies and practices, please contact us at privacyrequest@codeblue360.com.
Consumers may request disclosure of what personal data is held on them and how it is used or intended to be used. Free of charge, the information will be disclosed and delivered within 45 days of receiving a verifiable consumer request. Prompt steps will be taken to determine whether or not the request is a verifiable consumer request. In the event an extension of time is reasonably necessary, notice will be provided within the first 45 day period.
The disclosure will cover the 12-month period preceding the receipt of the verifiable consumer request and will be made in writing and delivered by mail or electronically at the consumer’s option.
To make a request, consumers may submit it via email to privacyrequest@codeblue360.com or call 877-550-1415.
